Business IT Support for your OfficeWe support laptops, workstations, printer, networks, backups and file sharing. All within our own company!
We support both Microsoft Windows and Apple Mac, from workstations to top level servers, so why not utilize the best? Have a slow workstation or laptop? We will gladly remove all unwanted malware, viruses or software to get you back up and running at the speed required. Support for office environments are our specialty and Business IT Support is our game. We understand that getting to work and not being able to send or receive emails, print urgent documents or scan the internet for requested information can easily throw your whole day’s planning off. Understanding the environment is key, and with technicians in the field daily they are exposed to almost all situations and know where to start and how to finish. Our vast experience in different kinds of challenges equips us with the necessary skills to cope in even the most stressful situations.
Service Level Agreements:
Let us be your IT Department with no space requirement, our Service Level Agreements(Retainers) are professionally and smartly packaged so that you do not need to employ or upkeep an IT Department but would rather have b Informatic (Pty) Ltd assist you off-site and come to the rescue when a problem occurs. We work on a month to month retainer basis with 6, 12 and 24 month packages available. Not only will we be on call 24/7 but we will do routine inspections, upkeep, virus sweeps and required backup maintenance. Why not be able to budget instead of paying call out fees for every problem, this then also gives you the peace of mind of having a partner that is always on call, always informed and always professional in the IT Sector to help keep your office and company doing what it does best. We understand that Business IT Support is all over but we believe what sets us apart is our loyalty and honesty.
Call Outs for Business IT Support Solutions:
We also offer once off services for that odd occasion that your network, computer, printer or even internet goes down. We can also cater for companies that do not have the budget to upkeep retainers but would like to have a partner waiting on their call for help.
Some of the services we can assist with are:
- Software or Hardware Repairs and Configuration
- Printer Setup, Configuration
- Server Maintenance, Fault Finding
- Virus and Malware/Adware Removal
- Email Setup, Configuration and Hosting
- Offsite/Online Backup
- Bandwidth Regulation on Site
- Training of Employees in the Needed Computer Fields Required
- Network Installations and Repairs
- Connectivity of your platforms to one another.
- Hardware Sales from Leading Brand and Suppliers
- Troubleshooting of Workstations
We are more than willing to schedule a meeting with your company, to discuss and create a package for your exact needs if one of our existing packages doesn’t suite your business requirements. Remember Business IT Support should never be a problem it should be a solution.