Our Story and MissionWho are the people that helps you?
b Informatic (Pty) Ltd was founded in April 2013 by its current owner Brenden Espag, purely for the love and passion that he had for IT from a young age. IT has always been evident in his daily doings, having started when he fiddled around at home on the family computers as a child. He now uses technology to his full advantage in every opportunity he receives.
We would like you to be part of our story and mission. Our mission is and will always be to help, assist and empower you with a piece of our knowledge. We at b Informatic (Pty) Ltd believe IT support should be informative to you. We constantly see that big IT companies treat smaller customers like just another number. The IT technician arrives on site, fixes your problems and leaves your premises without enlightening you on the situation. This leaves you as the end user in the dark with regards on how to avoid the issue from arising again. We want to inform you as the customer what has happened and want to show you what had caused the problem in the first place. Our aim is that you as the customer have minimal IT issues and don’t have to get us on a site visit every second day for issues that could’ve been avoided in the first place. We want to “Make your Problem our Solution”